1. Eligibility for Returns
- Returns must be requested within 30 days of receiving your order.
- Items must be unused, in original packaging, and in sellable condition.
- Certain products, such as clearance or personalized items, are non-returnable.
2. Return Process
- Contact us with your order number and reason for return.
- We will provide return instructions and a return shipping address.
- Ship the item back to us using a trackable method.
3. Refund Process
- Once we receive and inspect the returned item, we will process your refund within 5-7 business days.
- Refunds will be issued to the original payment method.
- Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer (unless the return is due to our error).
4. Exchanges
- If you need a different size or replacement, please follow the return process and place a new order.
5. Contact Us
For any questions regarding these Terms and Conditions, please contact us at [email protected].