At Grayson Trails, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains how we handle your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: Name, email address, phone number, shipping and billing addresses.
  • Device & Usage Information: IP address, browser type, and interaction with our website to improve user experience.
  • Cookies & Tracking Technologies: To enhance site performance and personalize content.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill orders.
  • To provide customer support and respond to inquiries.
  • To send order confirmations, shipping updates, and promotional offers (if opted-in).
  • To improve our website and shopping experience.
  • To comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share data with:

  • Service Providers: Third-party logistics, payment processors, and email marketing services.
  • Legal Compliance: If required by law or to protect our rights.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. 

6. Your Rights & Opt-Out Instructions

You have the right to:

  • Request access, correction, or deletion of your personal information.
  • Opt-out of marketing emails by clicking the “Unsubscribe” link at the bottom of any email.
  • Disable cookies through browser settings.
  • Contact us to exercise your data rights.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or content.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.